You set out to find the very best talent in the marketplace, and then give them a compelling and inspirational vision of what you want them to achieve for you and the company. Then you empower them to achieve those goals using their own skills and talents in any way they choose. If, at the same time, you demonstrate how enormously you value them, not just through compensation, but also verbally, every single day, and if you enable that talent to share in the profit that they help create for you, you’ll be successful.
My best work was when I was left alone to do my thing. Trusted to do the work I was hired to do. It’s fun being on the other side now, as I’m starting to slowly build a team at Close Mondays, but altogether trust is an amazing asset.